Returns & Exchanges

At Poke-Hub, we want you to love your fashion finds, which is why we offer a 30-day return policy on all unworn items with original tags attached. If your order isn't a perfect fit, we provide a seamless exchange or refund process to ensure your style never misses a beat.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all tags are intact and including a copy of your packing slip.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email and drop your package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days.